Name: RT Cloud Solutions
Address: Miami, FL, US
Telephone: +1 (786) 791-1212
Price range: $$

Last Updated: October 21, 2025

Agreement to Terms

Welcome to RT Cloud Solutions. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

RT Cloud Solutions reserves the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website with a revised effective date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

Services Provided

RT Cloud Solutions provides professional IT services and technology solutions including, but not limited to:

Managed IT services and network administration
Cloud solutions and infrastructure management
Audio and video system installation and integration
Structured cabling and network infrastructure
Surveillance and security systems
Access control and automation systems
Technical support and field services
Conference room integration and smart technology

Specific services, scope, deliverables, timelines, and pricing are detailed in individual service agreements or statements of work executed between RT Cloud Solutions and the client.

User Responsibilities

By using our services, you agree to:

Provide accurate, complete, and current information when requested
Maintain the confidentiality of any login credentials or access codes provided
Use our services in compliance with all applicable laws and regulations
Not use our services for any unlawful, harmful, or fraudulent purposes
Not interfere with or disrupt the integrity or performance of our services
Not attempt to gain unauthorized access to our systems or networks
Promptly notify us of any security breaches or unauthorized use of your account

Service Agreements and Payment Terms

All services provided by RT Cloud Solutions are subject to written agreements that specify:

Scope of Services: Detailed description of services to be provided
Service Fees: Pricing structure, payment terms, and billing schedule
Payment Terms: Due dates, accepted payment methods, and late payment fees
Service Level Agreements: Performance standards and response times
Duration and Termination: Contract period and termination conditions

Payment is due according to the terms specified in your service agreement. Late payments may incur additional fees and may result in suspension of services. All fees are non-refundable unless otherwise specified in writing.

Intellectual Property Rights

All content, materials, software, designs, and documentation provided by RT Cloud Solutions remain our intellectual property or the property of our licensors. This includes but is not limited to:

Website content, graphics, logos, and branding
Proprietary software and system configurations
Technical documentation and procedures
Network designs and infrastructure plans

You may not copy, reproduce, distribute, modify, or create derivative works from our intellectual property without express written permission. Client data and configurations created specifically for your organization remain your property.

Warranties and Disclaimers

RT Cloud Solutions warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. However:

Services are provided "as is" without warranties of any kind beyond those explicitly stated in service agreements
We do not warrant that services will be uninterrupted, error-free, or completely secure
We are not responsible for issues arising from third-party hardware, software, or services
We disclaim all implied warranties including merchantability and fitness for a particular purpose
Equipment and products provided carry manufacturer warranties as specified

Limitation of Liability

To the maximum extent permitted by law, RT Cloud Solutions shall not be liable for:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Interruption of business or loss of use
Damages exceeding the amount paid for services in the preceding 12 months
Issues caused by third-party products, services, or client actions
Force majeure events beyond our reasonable control

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence or fraud.

Indemnification

You agree to indemnify, defend, and hold harmless RT Cloud Solutions, its officers, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use or misuse of our services
Your violation of these Terms or applicable laws
Your violation of any third-party rights
Unauthorized access to your systems or data due to your actions or negligence

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the provision of services. This includes:

Technical information, system configurations, and network details
Business strategies, processes, and operational information
Financial information and pricing structures
Client data and personal information

Confidential information may not be disclosed to third parties without prior written consent, except as required by law or to perform contracted services.

Data Security and Backup

RT Cloud Solutions implements reasonable security measures to protect client data. However:

Clients are responsible for maintaining independent backups of critical data
We recommend regular offsite backups and disaster recovery planning
RT Cloud Solutions is not responsible for data loss unless directly caused by our negligence
Backup and disaster recovery services must be specifically contracted

Service Modifications and Termination

RT Cloud Solutions reserves the right to:

Modify or discontinue services with reasonable notice
Suspend services for non-payment or violation of Terms
Update pricing with advance notice as specified in service agreements
Refuse service to any individual or organization at our discretion

Either party may terminate services according to the terms specified in the service agreement. Upon termination, clients remain responsible for all outstanding fees and must return or destroy confidential materials.

Third-Party Services and Products

RT Cloud Solutions may recommend or integrate third-party hardware, software, or services. We act as a reseller or integrator for products from manufacturers such as Apple, Control4, Crestron, Lutron, Sonos, and others. Warranty and support for third-party products are subject to manufacturer terms and conditions.

Dispute Resolution

In the event of any dispute arising from these Terms or our services:

Parties agree to first attempt resolution through good faith negotiation
If negotiation fails, disputes may be submitted to mediation
Legal action must be brought in the courts of Florida
These Terms are governed by the laws of the State of Florida
The prevailing party in any legal action may recover reasonable attorney fees

General Provisions

Entire Agreement: These Terms, together with any service agreements, constitute the entire agreement between parties
Severability: If any provision is found unenforceable, remaining provisions remain in effect
Waiver: Failure to enforce any right does not constitute a waiver of that right
Assignment: You may not assign rights under these Terms without our written consent
Force Majeure: Neither party is liable for delays caused by circumstances beyond reasonable control

Contact Information

For questions regarding these Terms and Conditions, please contact:

RT Cloud Solutions
Serving Miami-Dade, Broward, and Palm Beach Counties
Phone: +1 (786) 791-1212
Email: info@rtcloudsolutions.com
Website: www.rtcloudsolutions.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Terms & Conditions