At RT Cloud Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect information that you provide directly to us, including:
Personal Information: Name, email address, phone number, company name, and mailing address when you contact us or request our services.
Technical Information: IP address, browser type, operating system, and browsing behavior when you visit our website.
Communication Data: Records of correspondence when you contact us via email, phone, or contact forms.
Service Data: Information related to the IT services we provide, including network configurations, system details, and technical support records.
How We Use Your Information
RT Cloud Solutions uses the collected information for the following purposes:
To provide, maintain, and improve our IT services and solutions
To respond to your inquiries, service requests, and support needs
To send you technical updates, security alerts, and administrative messages
To communicate about our services, promotions, and company news
To analyze website usage and optimize user experience
To protect against fraud, unauthorized access, and security threats
To comply with legal obligations and enforce our terms of service
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as cloud hosting providers, payment processors, and technical support partners.
Business Partners: When providing integrated solutions, we may share relevant technical information with authorized technology partners (Apple, Control4, Crestron, etc.) to deliver services.
Legal Requirements: We may disclose information when required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Protection of Rights: We may disclose information to protect our rights, property, safety, or the rights of our clients and the public.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of data in transit and at rest
Secure network infrastructure and firewall protection
Access controls and authentication protocols
Regular security audits and vulnerability assessments
Employee training on data protection and privacy practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal obligations
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a portable format
Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Your Privacy Matters to Us
At RT Cloud Solutions, we are dedicated to maintaining the trust and confidence of our clients. We understand the importance of data privacy in the technology sector and are committed to transparent, responsible handling of your information.